Shipping Policy + Product Disclaimer

Product Disclaimer

Prairie Mama Birth Services products are handcrafted one at a time. It is therefore very rare to create identical items. There may be natural blemishes/variations that are not product flaws. Such variations are inherent in the manufacturing of handmade products, so you may find minor distinctions that make your Prairie Mama Birth Services buys special and truly one-of-a-kind.

The product images on the Prairie Mama Birth Services website may differ from the products you receive due to variations in electronic screens settings (computer/laptop/tablet/Smartphones).

Please note that while we have tried to accurately display the colours of products, the actual colours you see will depend on your monitor and may not be accurate.

Errors and inaccuracies

Our goal is to provide complete, accurate, up-to-date information on our Web site. Unfortunately, it’s not possible to ensure that any website is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.

Shipping Policy

We ship via Canada Post and all packages are carefully wrapped and insured. International buyers are responsible for any and all Customs Charges, Taxes and additional Postage and Handling Fees. Please check your country's Customs rules and regulations before ordering. **These charges are NOT included in the price! 

US RESIDENTS ONLY: It is the responsibility of the receiver to file a claim with USPS if your parcel has not arrived / missing. We do not have the time or resources to follow up with every order to ensure it has been successfully delivered. When the order is shipped from our studio, you will receive an email with tracking information. Please check your junk / spam folders in case you don't receive anything.

Any items received damaged due to shipping will be replaced. Please keep all shipping materials and contact Prairie Mama Birth Services within 24 hours. We can be reached at hello@prairiemama.ca