We are averaging UP TO 50-57 weeks turnaround time from when we receive the inclusions. It most likely won't be anywhere near 50-57 weeks, but with supply order delays and a higher number of orders that came through with our shop closure, we overestimated the turnaround time to allow for any delays.
We only take on 5-6 orders at once during production. This allows us to focus on each individual order, its piece(s) and allows us to ensure your piece(s) are something you can cherish for years to come. This process cannot be rushed.
How Do I Send My Inclusions?
A small courtesy to us – please package each inclusion separately. Thank you.
Please include the name provided on the order within the return address area. The address of where to ship the inclusions is listed in the Order Confirmation email. We do not post it publicly.
Please make sure the inclusions are sent to us no later than July 15, 2020.
COVID-19 – PLEASE READ:
Please do not stress if you are unable to get to the post office to ship your inclusions. Do not send your inclusions if you have been exposed to COVID-19. Please wait until you are cleared to send the inclusions to us.
If you need more time (past July 15), please do not hesitate to e-mail us (email@example.com) or DM us on Facebook or Instagram. We will not penalize you if the inclusions are delayed. We just ask for a heads up so we can adjust our production schedule. :)